Frequently Asked Questions
MENU & DIETARY REQUIREMENTS
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Yes, we offer options for a variety of dietary needs where possible. We have a selection of vegan and vegetarian options available. Kindly let us know about any allergies when ordering and we will advise on suitable menu choices.
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While we have a specialty, we are happy to accommodate modifications where possible, to fit your theme and dietary needs.
DELIVERY & PICKUPS
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Yes, delivery is available within selected service areas.
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Minimum order requirements may apply depending on location and order type.
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Yes, collection is available during our operating hours
BOOKINGS & PAYMENTS
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You can complete the forms on the website or contact us via email at info@foodbyikanke.com We will respond within 48hours and provide a proposal or
book a consultation to discuss further. -
We require a 20% non-refundable deposit upon booking, with the balance due 7 days before custom orders and deliveries. For events, private dining and others, full payment will be required 4 weeks before the event date.
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Yes, amendments and cancellations are subject to our booking terms and notice periods. Contact us for more information.
EVENT DAY
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Yes, we can provide professional service staff, tableware and equipment. Please let us know your requirements when booking.
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Space requirements depend on the service selected. We will provide guidance during planning.
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We recommend 2-3hours before your event start time, however arrival times will be agreed during the booking process and confirmed before your
event.

